Frequently asked questions
What’s in the Puzzle Kit?
The Puzzle Kit includes instructions on how to start your Adventure, a map of different locations you'll be visiting, and all the puzzle sheets you'll need during your Adventure
How long does it take to receive our Puzzle Kit?
You can pick up your Puzzle Kit the same day you order it or have it mailed to you via USPS Priority Mail, which will take 1-3 days.
How do I pick up my Puzzle Kit?
We'll send instructions on how to pick up your Puzzle Kit after you place your order
How do we receive information about the rescue mission?
Our Adventures are shared via text message. You will receive text messages at the beginning of your adventure and after you have completed each new quest
Does everyone in my party need to have a cell phone?
No. As long as you stay together (recommended), you only need one cell phone to receive messages
How many people are needed for each Adventure?
The Puzzle Kits are meant to be shared among 2-4 people for the optimal experience. If you have more than 4 people in your group, we recommend purchasing more Puzzle Kits
How much walking will be required?
The entire adventure is within easy walking distance of the starting destination. Expect to walk no more than .5 miles to complete the entire adventure
How long does this Adventure last?
Adventures last 1 to 1.5 hours on average